Use our FAQs to help answer any outstanding queries before getting in touch

What are the different pass zones?


What documents do I need to apply for a full ID pass?


How do I get an appointment at the ID Centre?


How should I conduct a security interview?


How can I get passes to allow a vehicle airside?


How do I get staff parking?


Authorised signatories


Criminal record checks


Change of personal details or lost/stolen passes


What is GSAT training?


What references are required?


Useful contact information